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Cypress Auto Repair

6044 Cerritos Ave , Cypress, CA 90630
Mon - Fri: 8:00 AM - 5:00 PM
Sat: By Appointment Only
5

I have been to Integrity Transmission & Auto Repair on several occasions for different issues. The first time was in December 2012 and then again in July 2013. I remember when I was young; my father always stressed the importance of finding a good, honest mechanic, and sticking with them. His mechanic, Jose, was more a beloved member of our family, than people who were actually related to us. It is not easy for people to find that kind of integrity in the automotive repair industry these days. So I consider myself beyond blessed to have found this repair shop, and the two wonderful men who run it. My search began on Yelp, because I was tired of paying through the nose to get my car fixed, only to have the mechanic come out and tell me about something else he found that needed repair. I decided to give Integrity Transmission & Auto Repair a try after reading their reviews. During my initial visit, the first thing I noticed when I walked in was the immaculate car garage, and then the clean and welcoming waiting room. Everything was bright, white, and in order. There is a super comfy recliner sofa, and a big, flat screen TV. One of the owners, Henry, is a very personable man. He reminds me of one of those uncles some of us have in our families, who gives good advice and always makes sure you are taken care of. He was very open and honest about what my vehicle needed, and right away I knew I was in good hands. Even while I was in the waiting room, he walked in occasionally to ask if I was alright, if I needed anything, and to give me updates on the progress of my repair. He and his son work together at Integrity, and they are both equally concerned about customer care and quality work. On my second visit, I was having some brake issues. From past experience with the same problem, I knew that the bill for repair had the potential to be very, very expensive. Henry took my car for a test drive within five minutes of me arriving to ascertain the true scope of what needed to be done. In addition to the brakes, I also needed an oil change as well. Henry was very thorough in explaining exactly what had to be done. He told me it wasn't as bad as I thought it was, and he said there was a chance that he could do a procedure that would save me $200 in extra costs. Then on top of that, he even gave me a discount on the job! Not long after I had arrived, I got an unexpected call that my daughter had to report right away at work. I was the only one able to drive her there. I told Henry, and they got the oil change completed right away, and had my car put back together quickly so that I could go and pick up my daughter. I would have to come back early the next morning so he could get to my brakes. I was amazed that they worked with me so I could leave like that, and they did it so fast! I know I would have been out of luck at another repair shop. My third visit was right when they opened the very next morning. I brought my youngest daughter, who is 10 years old, with me. Once again, as soon as I arrived, they pulled my car into the garage and got right to work. My daughter brought her favorite blanket with her (yes this place is that clean!), and curled up on the couch to watch the Disney Channel. As my daughter puts it, "We were only there for two Disney shows, and then we had to leave!" They had my car done in just over an hour!!! I couldn't believe she got mad when it was time to go. What child gets mad when the mechanic is done with the car and you can leave?! Since then she has been asking repeatedly when we can go back. It's unbelievable. But that is just a testament to the homey and relaxed atmosphere at Integrity Transmission & Auto Repair. I feel asleep myself on their couch, I was so comfortable. Integrity Transmission & Auto Repair is THE place to go to get your vehicle repaired. The two fine gentlemen that own it are beyond reproach with their business ethics, and in making sure their customers are happy. I refuse take my car anywhere else. I can guarantee you will not regret placing your vehicle in their very capable hands.

5

Professional, knowledgeable, genuine, courteous, fair, top notch and yes, complete with integrity are some positive words that describe this business that sets it apart from others placing it in a league of its own. This is the second time I have brought my car here and will definitely keep returning!!! The first visit was when my radiator went out. I was frantic, being a single mom with one car and nowhere else to turn, Henry Sr calmed my nerves and was a life saver. He took the time to explain to me that with all of the summer desert driving I do it would be beneficial I replace it with a good quality radiator, though I had the option to go the cheaper route. I opted for the better quality radiator. My car was quickly repaired and ran perfectly. Henry went out of his way to also check all fluid levels in my vehicle, he even changed my windshield wipers and washed my car!!! My second visit was when my starter went out, again I received exceptional service and Henry Sr was open and fair about costs. He quickly repaired my car for a very very fair price and my car runs beautifully, like new!!! I am very happy coming here and advise you do the same, don't waste your time going elsewhere. Everyone at this family owned business is friendly, caring and the entire outfit is clean, the awesome waiting area is a bonus!

5

Yet another fantastic service from these guys. Henry jr and sr are absolutely the best. It's family ran by Henry and his wife and his son(s). discounted everything for me and even repair a leak in my oil engine pan at no extra charge. He even knew a few tricks to keep my engine clean, made sure I was okay with it, and made the changes at no extra cost. He even gave me an oil change and a few quarts of oil at no charge. These guys really treat you like family and well be coming here permanently for all our car needs.

5

Our 2000 Dodge Ram Wagon was having a hard time on the freeway getting up to 50 MPH. I let it sit for a while and then called Integrity. Anna said to bring it in, even though it was almost 5:00 PM - they would try and look at it. I brought it to Henry and he did a thorough check-out on it but the symptoms did not re-occur. He told me about possible intermittent problems that may be causing this and to contact him when this happens again to confirm the exact cause. I am impressed by their willingness to help out at closing time and very friendly & honest customer service. I will be bringing my other cars here for transmission service in the future and am glad they're close by home.

5

I can honestly stand behind every positive review that this place has been given. If you have problems with your transmission, look no further, this place is as good as it gets! Due to a busy schedule and general laziness on my part, this review is LONG overdue. Henry Sr. performed work on my transmission in March and its now June. Consider this a testament to his ability to perform enduring repairs. My car was misdiagnosed by several different auto repair shops before I had the fortune of finding Integrity on yelp. The gears were slipping but I had no check engine light on and no codes came up for what was wrong. After a test-drive and some research online, Henry Sr. was able to diagnose exactly what was wrong with the transmission. He got the parts he needed and did the work as quickly as anyone could ask for. My experience here was quick, prompt, and I was treated with respect the whole way through. Before making any significant decisions or price-incurring actions, I was always (always) given a concise explanation. This place is very open, honest, and friendly but don't let that take away from the fact that they have quality work ethic. Literally as good as it gets, HIGHLY RECOMMEND!

5

Finally,i can find the place to trust to take care all my family 's cars INTEGRETY TRANSMISSION & AUTO REPAIR Please.Be patient to read all my story,why i give Integrity Transmission & Auto Repair an excellent,excellent score. I bought a new Sienna van since 2005.The van run very good until two month ago, i got the signal poped up ,one is check engine and another is vsc off,the van ran not smooth any more. First place, i brought the van to dealer.It took 3 days back and forth,and finally they said transmission problem need to replace new one cost $ 4500 !!!!. I did not agree to fix but i still paid them around $300 because they said it would be help the van run smoother if i change steering and break fluits????. Second place,i brought the van to another dealer,because i think the warranty on transmission still.They checked it and told me inside transmission some wires was not connected good need to take apart cost labor around $300 and so on from that!!!!! which means they were not sure how much total cost to fix the problem?????? . Somehow i still around $200 for new battery????. Third place,i took the van to the place which call the largest transmission specialist.After checking,they said the van need to reset the code and adjust the speed sensors cost $75 buck that is! i agreed .Second day the lights poped up again.I brought the van back,they checked again, they said the sensors no good need to replace new one.i asked them for sure that will fix the problem.they said very much.Alright.i paid $200 more.the third day,the light poped up again, again,again.... every time i came back they just reset the code and the problems still remain!!!! i feeled they did not know what they doing!!!!. After 3 places,i spended around $800. it wasted 1-1/2 month of my time back and forth... Integrity Transmission & Auto Repair.That is the name i googled it...wonderfull . Mr.HENRY VILLEGAS ,he found the problem.He explained to clearly why it caused problem, and warranty if he can not fix it,he will return my money back,he gave me his Toyota Camry to drive couple days while he was fixing my van without charge, not even pay gas. He showed me what people did on my van.leaking,missing bolts.clips under my transmission oil pan.... Now,around 3 weeks,the van ran smoothly,no problems at all.Thank you very much MR.VILLEGAS and your family . what i like about his work: 1--very professional,confidential his work 2-explain to me exactly what is causing problems 2-prise is very reasonable 3-He did what he promised 4-giving me transportation while the car fixing 5-honesty and friendly. I would like to recommend Integrity Transmission & Auto Repair to everyone .

5

Nobody wants to get their transmission worked on but if you need to, don't even look anyplace else other then Integrity. Henry Sr. and Integrity were amazing, unbelievable, fantastic, and whatever other words you can come up with that mean great. We have a 2005 Suburban, we dropped it off late Monday, and had it back on Friday. When we got it back, it was running better then it has in a long time. Plus Henry dropped it off at our house and had it washed for us. He could not have made it any easier on us. We took his advice, spent an extra couple hundred bucks to get the higher end parts he recommended and he gave us a 3 year warranty on the truck. I hope I don't ever have to deal with transmission problems again but if I do the only place I would go to is Integrity.

5

I was blessed to come across the Yelp for this shop. I woke up Tuesday morning, and my car would not start. It wanted to, but it just wouldn't turn over. In a panic, and already late for work, I started my search. After having too many good shops in the area switch owners/management and start going down hill, I was on the hunt for a local mechanic who I could trust. Right off the bat, the name caught my attention. Some shops will use catch words to lure you in, but this shop stands by its name. I called AAA to have my car towed over, and in my hurry, didn't even think to call ahead. I walked in and was greeted by two smiling faces, and a waiting area that was pretty darned spiffy. I explained what was going on, they got my info and said that once the owner got back and had a chance to look at the car, they'd be back in touch. I have never had a shop diagnose my issue, nor fix the issue, so quickly. My husband got a call a few hours after we left, giving us an estimate for repairs (which did not include the price gouging I have grown accustomed to), and telling us that the car would be ready by 5... THE SAME DAY! I went and picked her up today, and let me tell you, she's purring like a kitten. I had the chance to meet the owner (Henry) and had a great chat with him and his son. I can honestly say that I won't take my car anywhere else, and I will make sure everyone in my family uses Integrity as well. Thanks guys! You really saved the day!

5

Probably the nicest and cleanest auto shop I have ever been to. When I walked in I was greeted and offered a cold bottle of water. The workers are very friendly and professional. My car was having a transmission issue so I took it to the shop to get diagnosed. This was the only place out of a number of shops I called that said the issue may be something minor and I should have it looked at while the rest just wanted to go ahead and replace the whole transmission. Unfortunately, There was a mechanical issue with my trans and it needed to be replaced or overhauled. They were able to explain what was wrong clearly and gave a few options on how to take care of it depending on my budget. I would highly recommend this shop for any transmission issue you may have!

5

These guys are great. We bring our Honda Accord and our Ford Explorer to them for everything from oil changes to major repairs and have always been completely satisfied with their work and their customer service.

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